1. What do I need before I can purchase membership, courses and events online?

You will need: 

1. A computer, desktop or portable device (such as a tablet) with access to the internet;
2. Your own personal email address used set up your membership account and your password;
3. A valid credit card for payment.
   

2. How do I register for events online?

You must be a member of The LIFE Institute before you can register for events. 

To register online, first Sign In, and then visit our Events page to select an event.

Click on the REGISTER button to add an event to your Shopping Cart. A pop-up window will appear, showing you which events you have you added. You can remove a event from your Shopping Cart by clicking the blue “x”. To add another event, click the “continue shopping” button; you will be returned to the events page you were most recently browsing. When you are finished adding events and are ready to pay, click the “check out” button. 

To review your Shopping Cart or check out at any time you can always click on the View Cart/Checkout link at the top, right corner of every page.

On the Checkout page, first review the items in your Shopping Cart to make sure they are correct. You can remove an event from your Shopping Cart by clicking the blue “x”.

Once you have reviewed the items in your Shopping Cart, fill out the Billing and Payment information. All fields marked with a red asterisk (*) are required. Please make sure that the billing information you provide is associated with the credit card you are paying with.

When you have completed your Billing and Payment information, click the BUY NOW button at the bottom of the screen.

You will be informed that your order is being processed; please wait for the transaction to be completed, and do not click the “Back” button in your browser. You will receive a confirmation notice as soon as your transaction is complete, and an electronic receipt with a summary of your order will be emailed to you shortly.

All registrations are processed in sequence.

3. I registered for the wrong event by accident. What should I do?

If you registered for the wrong event by accident, please email info@thelifeinstitute.ca. Our office administrator will be able to assist you.

4. I can’t register for courses or events ... When I click the Register button nothing happens.

It could be that you have Javascript turned off in your web browser. If you do have Javascript turned off, you will be able to log in to your account but when you click the register buttons for a course or event nothing will appear to happen.

You must enable Javascript in your web browser if you want to register for courses or events. Please see your browser's Help menu to learn how to enable Javascript.